Conflict competence is not only a question of method – it is above all a question of mindset. Even the smallest irritations can have conflict potential. Valuing, trust and confidence create safety, curious interest and consistency. Together with the right method, this forms the basis for conflict competence.
Don’t get drained by many-voiced teams or by difficult clients. Interact differently and use the interactions to create fresh solutions.
Shift The Perspective – Go For Aspirations Behind Positions – Use The Language Of The Other Person
Curious about how to surf the wave in difficult conversations?
Leading Out Of Drama® with the concept of compassionate accountability,
Process Communication Model® with the concept of agile communication and
Positive Intelligence® with the concept of presence and mental strength
are proven frameworks for positive conflict and successful communication!
As career coach I am often asked the question of how to be focused and impactful in stressful situations. You hold two keys to success in your hands: Follow a clear-cut process to step up fully with your personality and expertise and activate your mental strength to stay calm and clear under stress.
Why does negative drag us down more than positive uplifts us? And why is it so critical for us to have a minimum ratio of 3 to 1 positive versus negative?
If you are above this ratio you are uplifted by a vortex of positivity and if you are below it you are feeling continually dragged down by a vortex of negativity. Thank you Shirzad Chamine for compiling relevant research on this 3 to 1 ratio in your book “Positive Intelligence” and adding your own studies of the PQ vortex for describing this energetic phenomenon.
We all experience permanent change around us and uncertainty about what lays ahead of us. Covid has potentiated all this. What are your thoughts and emotions about it? Many of us feel stress and exhaustion, working overtime to compensate for what is feared. We may also put our head in the sand focussing on agreeable stuff, neverless having anxiety linger in the back of our mind. Or we may jump recklessly from chance to chance for fear of missing out, seldom giving our brain a rest.
There is a way out which reduces stress and increases performance with immediate short-term and sutainable long-term effects. Here are some first hacks on mental fitness to get started.