Conflict competence is not only a question of method – it is above all a question of mindset. Even the smallest irritations can have conflict potential. Valuing, trust and confidence create safety, curious interest and consistency. Together with the right method, this forms the basis for conflict competence.
Can other people be responsible for our feelings? Are we able to determine the feelings of others? Whoever believes this has given up emotional self-determination!
key!4c – coaching training consulting, Dr. Uta B. Nachbaur and Frank Schöfisch, expertise in leadership, coaching, communication, stress, conflict resolution – working international