Conflict competence is not only a question of method – it is above all a question of mindset. Even the smallest irritations can have conflict potential. Valuing, trust and confidence create safety, curious interest and consistency. Together with the right method, this forms the basis for conflict competence.
Don’t get drained by many-voiced teams or by difficult clients. Interact differently and use the interactions to create fresh solutions.
Shift The Perspective – Go For Aspirations Behind Positions – Use The Language Of The Other Person
Curious about how to surf the wave in difficult conversations?
Leading Out Of Drama® with the concept of compassionate accountability,
Process Communication Model® with the concept of agile communication and
Positive Intelligence® with the concept of presence and mental strength
are proven frameworks for positive conflict and successful communication!
Can other people be responsible for our feelings? Are we able to determine the feelings of others? Whoever believes this has given up emotional self-determination!